At Kahf, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines key details about our delivery process, timelines, and terms.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

• You will receive a confirmation message via WhatsApp or SMS once your order has been dispatched.

2. Delivery Time

Estimated delivery times may vary depending on your location and courier service:

• Within [Country/Region]: 3–7 business days

• Remote Areas: Delivery may take longer due to limited courier access

Note: Delivery delays can occasionally occur due to external factors such as weather conditions, courier issues, or high order volumes.

3. Shipping Charges

• Shipping fees (if applicable) are calculated and shown at checkout.

• Free shipping may be offered during special promotions or for orders above a specified amount (as advertised on our website or social media).

4. Tracking Your Order

• Once your order is shipped, a tracking number will be sent to you via WhatsApp or SMS using the contact details you provided at checkout.

• You can track your order through the courier’s official website using this tracking number.

5. Address Accuracy

Please double-check that your shipping address and contact information are accurate and complete when placing your order.

Kahf is not responsible for delays or delivery failures due to incorrect or incomplete address details.

6. Delivery Attempts & Non-Delivery

• If the courier is unable to deliver your order after multiple attempts, the package may be returned to us.

• In such cases, re-shipping charges may apply and must be covered by the customer.

7. Damaged or Missing Items

If your order arrives damaged or if any items are missing, please:

• Contact us via WhatsApp within 48 hours of delivery

• Provide an unboxing video and clear photos showing the issue

Without valid proof, we will not be able to process claims for damage or loss.

8. International Shipping (If Applicable)

Currently, we [do / do not] offer international shipping.
(Kindly update this line based on your business model.)

• If international shipping is available, please note that customs duties, import taxes, and fees may apply and are the customer’s responsibility.

For any delivery-related questions or concerns, please reach out to us via WhatsApp using the number listed on our Contact Us page.